Terms and Conditions of Use or Sale
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE OR SALE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING PRODUCTS THROUGH THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or purchase products through this website.
Unless the buyer ("you") and Karbon Kinetics Ltd. ("KKL", "we", "our") have executed a separate sales agreement, then, unless such separate agreement is referenced in your order or purchase, these terms and conditions will govern KKL's sale or use of products to you or by you, and by placing an order with KKL you agree to be bound by these terms.
Availability and Specification
Availability of our products and product specification are subject to change without notice. If a product is not in stock when you place your order, we will do our best to advise you when the product will be available.
In the case of online credit card transactions, we will debit your credit card when you authorize payment for your order. In the case of payment by cheque or electronic funds transfer, once funds have cleared to our account, we will process the order. Unless otherwise noted, the price you pay is the price displayed on this website at the time we receive your order. All products that you have ordered remain the property of Karbon Kinetics Limited until payment has been received in full by Karbon Kinetics Limited.
All prices are shown in pounds sterling and include VAT (for deliveries in the United Kingdom and European Union). We cannot guarantee or control the rate of exchange of various currencies. You will be subject to the normal transaction fees and exchange rates provided to you by your credit card provider. If you purchase a product directly online from www.gocycle.com, and that product is marked down on www.gocycle.com within fourteen (14) days of the date of your purchase, we offer a one-time price adjustment for that item. To obtain a price adjustment for the online purchase, contact Gocycle Customer Service email@example.com within the fourteen (14) day window. Include your order number in your email message. If you are within the deadline, we'll refund you the difference in your original form of payment. Items purchased with a promotional discount are not eligible for price adjustments.
Unless otherwise stated, all products and prices are quoted ex-works UK mainland warehouse. Title of a product shall pass to the buyer at the shipping point. Unless you request a specific means of delivery which we are able to accommodate, we will select the carrier.
If a box is damaged on arrival, the box should remain unopened and delivery should be refused. If delivery is accepted, and on closer inspection, the Gocycle or any part or parts are damaged, you must report this damage to Gocycle Customer Service (firstname.lastname@example.org) within 5 working days of delivery. Photos of the damage and any supporting evidence are helpful. Any damage reported outside of this timeframe will be considered as normal wear.
Shipping dates and/or times are approximate. The type of shipping method selected, such as “next day”, refers to the transit time from the point at which the goods are received by the shipping carrier contracted to deliver the goods to you and the time that the first delivery attempt is made to you.
Thirty-Day Returns Guarantee
Our thirty-day returns guarantee means that if for any reason you are unhappy with your online Gocycle purchase, you can return the Gocycle to us in its original condition within thirty days of the date you received it and we will issue a full refund for the price you paid for the Gocycle (see our Returns Policy).
KKL will only accept returns of a Gocycle product in the condition in which it was sold and in its original packaging. Purchaser must follow this return procedure:
Within thirty days of receipt of the Gocycle or Gocycle product, the purchaser must notify KKL in writing of his or her decision to return an item. KKL will provide the purchaser with a Return Merchandise Authorization (RMA) number.
After purchaser receives an RMA number from KKL, purchaser must return the item(s) to the Gocycle Service Centre in the United Kingdom in an unused, undamaged condition and in the original packaging. Purchaser must deliver the item(s) not later than ten days after the RMA is issued.
Purchaser is responsible for all shipping and insurance fees and any taxes or duties associated with returning the item(s), including any shipping costs associated with KKL providing you with original packaging required for the return, in the case of the purchaser discarding original packaging.
Upon receipt of the returned item(s), the Gocycle Service Centre will inspect the item(s) to confirm that the item or items are unused and undamaged and in the original packaging. Upon such confirmation, and provided the purchaser has followed the procedure set forth in this policy, KKL shall credit purchaser for the original purchase price, excluding shipping charges, within thirty days of when the Gocycle Service Centre received the return.
If purchaser returns an item that is used, damaged or not in the original packaging, then KKL shall issue a refund less the cost for replacing the used or damaged item (for example, tyre). Scratched or damaged paintwork or surfaces of the Gocycle constitute a 100% replacement value and therefore no credit shall be returned to purchaser and purchaser shall pay all costs for return shipment of the Gocycle to purchaser.
KKL assumes no responsibility for any shipping or handling damage that may occur to an item or items that have not been authorized by KKL as part of an RA return, and the purchaser assumes full responsibility for all charges relating to the shipping and handling of the item or items.
Product Intended Use, Specification and Warranty
See Warranty Terms for more information.
Delivery or Usage Outside of the European Union (EU)
In the event that the end usage of the product is outside of the EU, all shipping charges for service, parts or warranty related items will be the responsibility of the buyer and all shipment terms will be ex-works UK warehouse. KKL assumes no responsibility for charges related to duties or taxes in the country of delivery or usage. Transactions for parts or services between KKL and buyers outside of the EU are final at the point of pickup by the shipping courier. No returns or refunds will be accepted. KKL does not hold product liability insurance outside of the EU. By using your Gocycle outside of the EU you are confirming that you will not hold KKL liable for any injury that may arise whilst using the Gocycle outside of the EU.
Conveyance of Important Product Related Information
From time to time, KKL will release to you by email what it considers to be important information relating to KKL's products. This information could be related to defective components, performance enhancements, preventative maintenance recommendations, issues relating to service life of components, or any other information that is deemed by KKL to be of benefit to you. The information could relate to the safety of the user and you agree to use best efforts to carry out the instructions contained in the information and where appropriate convey the information on to any party that could be affected by the information. In order to view or receive this important product-related information, you agree to visit www.gocycle.com/safety
no less than every three months from first usage of a KKL product or you agree to register your KKL product at www.gocycle.com/safety
before usage of the product.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Karbon Kinetics Ltd. The collective work includes works that are licensed to Karbon Kinetics Ltd. Copyright 2003, Karbon Kinetics Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Karbon Kinetics Ltd or purchasing Karbon Kinetics Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Karbon Kinetics Ltd or to purchase Karbon Kinetics Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Karbon Kinetics Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Gocycle used in the site are trademarks or registered trademarks of Karbon Kinetics Ltd
Karbon Kinetics Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Karbon Kinetics Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some countries do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
In the event that a Karbon Kinetics Ltd product is mistakenly listed at an incorrect price, Karbon Kinetics Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Karbon Kinetics Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Karbon Kinetics Ltd shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Karbon Kinetics Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Karbon Kinetics Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Karbon Kinetics Ltd.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Karbon Kinetics Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Karbon Kinetics Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Karbon Kinetics Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Karbon Kinetics Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Karbon Kinetics Ltd in its sole discretion.
You agree to indemnify, defend, and hold harmless Karbon Kinetics Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Karbon Kinetics Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Karbon Kinetics Ltd, Karbon Kinetics Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Karbon Kinetics Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Karbon Kinetics Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Conformance to International Standards
Karbon Kinetics Limited makes no representation or claim as to the legality of the importation or re-importation of this product into any country or region outside of the United Kingdom and expressly disclaims any and all liability from such importation or re-importation or the use of any products so acquired.
In the event that you decide to dismantle the product beyond what is specified in KKL-approved service documentation, you agree to keep all designs or mechanisms made apparent through the disassembly of the Gocycle confidential and withheld from the public domain.
These terms and conditions and the transaction specific terms of any order accepted by KKL represent our entire agreement with respect to your order. No modification or amendment or waiver of rights will be effective except in a written document signed by both of us. Waiver of any breach or default will not constitute a waiver of any other right hereunder or any subsequent breach or default. We reserve the right to alter or change these terms and conditions at any time with respect to future orders that you may place with us.
This agreement shall be interpreted in accordance with English Law and industry custom and practice, and English courts shall have sole jurisdiction in respect of any dispute arising there from.
Last revision date: 6 February 2013